At the 311 hotline, you can obtain information about all city services.
Within the City of Toronto, just dial 311. Outside the city, dial 416-392-CITY (4289). TTY: 416-338-0TTY (0889). Email: firstname.lastname@example.org or visit www.toronto.ca/311. The 311 staff can answer questions and/or issue Service Requests for the following:
Road emergencies, including fallen traffic signs and malfunctioning traffic signals.
Missed Garbage, Recycling, Green Bin or Yard Waste pickup.
Overflowing litter bins or litter on streets.
Parks and Recreation program registration.
Basement Flooding Protection Subsidy Program
Toronto Animal Services
General Inquiry: 416-338-PAWS (7297)
Toronto Public Health
General Inquiry: 416-338-7600
After Hours: 416-690-2142
Utility Bill (Water and Solid Waste) Billing Inquiries
Building Permits & Approvals
General Inquiry: 416-395-7000
Building Permit information. Click Here.
Find out if your your contractor is licenced with the City. Click Here.
Parking Tags Operations-North District
North York Civic Centre, 5100 Yonge Street, Lower Level
Parking Ticket payments online: Click Here
Municipal Licensing and Standards (By-Law):
General Inquiry, North York District: 416 395-7011
Track the status of your by-law complaint here.
Apartment Standards website.
City of Toronto Municipal Code
General Inquiry: 416-393-INFO(4636)
General Inquiry: 416-395-7000
Registry Services (Marriage Licensing)
General Inquiry: 416-392-7036
Seniors Resources (Four Seasons Connections)
Four Seasons Connections provides a wide range of services for seniors, including indoor and outdoor home maintenance, and emergency services.
Services are fee based. Residents must register by calling 416-447-5074.
Seniors Resources (North York Seniors Centre)
The North York Seniors Centre offers in-home services, including homemaking and respite care, exericse and social activities, transportation services, and caregivers assistance.
For more information on these programs, call 416-733-4111.
Toronto Arts, Heritage and Culture
Toronto Environment Office
Council and Committee Agendas and Minutes
City Clerks Office
General Inquiry: 416-392-8016
Search Toronto Documents
Monitor the status of agenda items during Committee, Community Council, and City Council meetings.
City of Toronto Bylaws
City of Toronto Business Resources
Information on shopping by-law, business permits and licences.
Resources for entrepreneurs and small businesses.
North York Office: 5100 Yonge Street, Main Floor
North York Office: 416-395-7434
Customer Service: 310-BELL(2355)
Service or Repairs: 611
Power Outage or Hydro Emergency: 416-542-8000
Customer Service: 416-542-8000
Emergency Service: 1–866–763–5427
Customer Service: 1–877–362–7434
Toronto Catholic District School Board
Admissions: 416-222-8282 x 5320
General Inquiry: 416-222-8282 x 5314.
Toronto District School Board
General Inquiry: 416-397-3000
City of Toronto
General Inquiries about city services: 311
Ontario Municipal Board
General Inquiry: 416-326-6800
Ontario Human Rights Commission